Results! Why, man, I have gotten a lot of results.
I know several thousand things that don’t work.
It is hard to know whether this is a positive or a negative. Obviously in a recovery of this scale we should allow for the possibility that things tried will not always work. We have to have a little of the Nike slogan in us and ‘Just Do It’ at times but the burning question we are throwing around now is how many times or for how long should we allow things not to work?
We have recently been introduced to the Pareto Principle or Pareto’s Law – the 80/20 rule that means that in anything a few (20 percent) are vital and many (80 percent) are trivial. In Pareto’s case it meant 20 percent of the people owned 80 percent of the wealth. In Juran’s initial work he identified 20 percent of the defects causing 80 percent of the problems. Now, we’re in no way suggesting that anyone post earthquake is trivial but it has to be recognised that most of the effort is still being put towards the things that are ‘easier’ to deal with.
We are challenging the authorities to consider this because ‘survival of the fittest’ doesn’t seem to be an adequate motto for disaster recovery in NZ.
Next week, we’re going ‘offline’ to work on our 20%. There may not be a newsletter next Friday.
Brian and Leanne