said no one in Canterbury, ever.

What a week of extremes. We have seen wind and floods, Ministerial apologies and community heart and leadership and collaboration and heartache and despair. Chaos is nothing if not exhausting.

We’ve also had a busy week on top of flood issues. In the Know was launched today so making sure everything was ready to go and people have been briefed has been a mammoth task from a big group of dedicated people (go Jo!)

EQC Chief Executive has also responded to our concerns regarding forced EQC so catch up on that letter and if you can help us, get in touch.

Find the 900 (soon to be renamed) is humming along at a mighty speed which means we can launch the details of that operation within the next few weeks. It would’ve been great to have had it up and running for the flood event but in the meantime, if you have flood related emergency repairs that need dealing with contact your insurer or ring Winter Make it Right on 0800 777 846

There is a wealth of information out there about emergency flood response so make sure you check out local networks and the CCC and CERA website for updates. We haven’t repeated it all in their newsletter because we have seen that the community networks have been well informed after this flood event with regard to emergency information.

Some insurers have put information about emergency flood related issues and claims on their websites  and some have sent us additional information posted below.  Have a read and make sure you contact your insurer for those urgent needs.

It has been wonderful to see the heroes doing the rounds in the community again – a sign that connectedness has not gone but rather was in hibernation until crisis awakened it again.

As always there are too many to name and some will be heroes to one family rather than an entire neighbourhood but one hero I want to acknowledge is Jason Notman – CERA Compliance and Security in the residential red zone. Jason waded waist deep through deepest darkest red zone Avonside to get to a gentleman who lives in his slice of paradise in an electric wheelchair. Because the caregiver had not been able to get through this poor fellow had not slept for two days prior to Jason’s visit. So Jason did what all good heroes do (after unsuccessfully trying to get the guy to evacuate) and lifted the man into his bed (thankfully the house was dry), tucking him in and telling him to have a sleep in before Jason’s return the next day.

It’s good to be reminded that just because people work for recovery agencies, it doesn’t mean they are not of this community and are not capable of great acts of kindness and care.

To all the heroes out there, a great big ‘cheers’ to you.