This is what Dean Barker and the team will be saying tomorrow and we can all throw off the frustrations and stresses of the week and celebrate the fact that New Zealand are pretty darned awesome flying on the water.
There are a lot of updates in this week’s newsletter and less of what CanCERN has been doing because we’ve been too busy doing the week to write about it.
A lot of other people are busy in the community too trying to help others understand their position. Retaining walls have been nightmarishly difficult for many to understand so if you’d like to meet with some community experts check out the link below.
If you have an earthquake related retaining wall issue and would like to join a group who are sharing information about their EQC settlement please contact us http://www.retainingwalls.kiwi.nz/
The Mayoral and Council Candidate responses below are an interesting read so hopefully what they have shared will help you make decisions about who you want to vote in.
Have a great weekend people.
Kia Kaha Everyone.
The CanCERN Team
Southern Response Updates
From the progress data on the website http://www.southernresponse.co.nz/progress/ you will see that at the end of August there were 618 customers who had received an offer from Southern Response but had not made a formal settlement election. Southern Response understands that there will be many reasons why that may be the case, but want to explore ways of helping customers to find a settlement option that works for them. For different settlement options you can explore click the link: Southern Response – More Flexible Options Brochure
Southern Response has recently realigned their claims structure – from a pod based approach to a repair/rebuild/settlement & options approach. For details on how to contact the right people click link for printable copy: Southern Response Contact Details
Ph:0800 501 525
- press 1 for ‘over cap’ house claims
(or to contact your team directly, see over)
- 2 for ‘out of scope’ house claims
- 3 for temporary accommodation claims
- 4 for contents claims
- 5 for loss of rent claims
If you have an over cap house claim being managed by Southern Response, please contact the Southern Response team managing your claim directly:
- If your house is a repair – Ph: 371 9740 or Email: email@example.com
- If your house is a rebuild – Ph: 371 9730 or Email: firstname.lastname@example.org
Settlement and options team – For customers who have not yet made a decision, cash settlements and more complex cases (such as those with retaining wall or design and construction issues) – Ph: 371 0910 or Email: email@example.com
For general enquiries or if you are unsure if your house is a repair or a rebuild – Ph: 0800 501 525 or Email: firstname.lastname@example.org
If you are overseas – Please call us on +64 3 371 0921
Note: If you would like hard copies of the brochure or contact card for your community base please email email@example.com/************ get tags and categories ****************/ ?>
Insulating your home during earthquake repairs
Published 12 September 2013 on the Southern Response website
If you would like to install insulation as part of your home repair please discuss this early on with your Arrow Project Manager. Before repair work begins there are some key points that you will need to consider:
You will only have the opportunity to install insulation where areas are exposed as part of earthquake repair work (for example where wall cavities and normally inaccessible roof and under floor areas are exposed as part of earthquake repair work).
Contractors cannot remove undamaged wall linings, floorboards or ceilings solely to allow insulation to be installed. Installing insulation if it wasn’t there before is an improvement to your home, so the cost won’t be covered as part of your insurance claim. It will be up to you to coordinate and pay the installation contractors.
We can help you work with your builder so it is done at the same time, but the insulation work will need to fit around your building repairs.
For further information please refer to the ‘Insulating your home during earthquake repairs guide’. For information on the Warm Up New Zealand Heat Smart Grant please visit www.energywise.govt.nz./************ get tags and categories ****************/ ?>
A Note from Fletcher EQR – North New Brighton Hub
We wanted to let you know about a change to the base location for the team working on your home repairs. From this coming Monday, September 16th, staff at the North New Brighton Hub will be relocating to a much larger new site nearby.
Phone numbers and emails that you may have been using to communicate with them will remain the same. If you do need to make an appointment to talk with hub staff at any time the new address is:
250 Pages Road, Aranui
Telephone: (03) 341 9979
We announced the proposal to relocate in May and are making the change as part of a review of operations to improve customer experience by having larger teams work together. You can find more details on our website www.eqr.co.nz including a map of the new location.
There may be some coverage in the media about our plans so we wanted to let you know first what was happening. If you have any questions please talk to your Contract Supervisor, or you can email our Customer Service team on firstname.lastname@example.org/************ get tags and categories ****************/ ?>
Residential guidance second issue of technical clarifications and updates – 9 September 2013
A second issue of technical clarifications and updates relating to the Guidance document ‘Repairing and rebuilding houses affected by the Canterbury earthquakes’, December 2012 has been developed and can be found at http://www.dbh.govt.nz/guidance-on-repairs-after-earthquake-updates. These clarifications and updates should be read in conjunction with the guidance document itself. They have been prepared for professional engineers and others implementing the guidance to provide them with greater explanation, to correct any errors and to respond to new issues that have been raised.
The updates provide guidance on the following topics: – structural regularity; additions to houses in TC3; stand-alone garages; static bearing issues for foundations; depth of ground improvement required for TC3 foundations; foundations for two-storey houses; cement stabilised strength requirements; soil testing criteria; lateral spread and pile design; and surface structure details for flood areas.
New guidance is also provided on ‘Regular structural plan shapes in TC3’ for foundation and house foot-print design, and ‘Pile design options for shallow depths of liquefaction’, a simplified procedure for assessing kinematic pile strains.
Further technical updates will be developed as the need arises. At a later stage, the information from the clarifications and updates will be incorporated into the next version of the Guidance document ‘Repairing and rebuilding houses affected by the Canterbury earthquakes’, December 2012./************ get tags and categories ****************/ ?>
CERA Updated Cabinet Papers
On or about the 13th of September CERA released updated versions of:
Land announcement – 28 October 2011
- Cabinet Minute (11)37/22 – Decisions of joint ministers with power to act [PDF 276KB]
- Cabinet Minute (11)39/4 – Decisions on Canterbury orange zones (replaced 13 September 2013) [PDF 304KB]
- Cabinet Paper – Decisions of joint ministers with power to act in relation to the Canterbury Earthquake Recovery 2011 [PDF 1.1MB]
- Cabinet Paper (11) 616 – Decisions on Canterbury orange zones (replaced 13 September 2013) [PDF 1.2MB]
Residential Red Zone Case-by-case extensions: proposed approach – May 2013
Residential Red Zone Case-by-case extensions: proposed approach M/12-13/483 [PDF 1.6MB]
These can be found here: http://cera.govt.nz/cabinet-papers/************ get tags and categories ****************/ ?>
Port Hills S124 Hazard Notices Can Continue (Press Release, 16 Sept 2013)
The Government has today agreed to a new Order in Council, under the Canterbury Earthquake Recovery Act 2011, to ensure people continue to be protected from earthquake related hazards in Christchurch’s Port Hills. Building and Construction Minister Maurice Williamson says the latest geotechnical information confirms a level of risk from hazards, such as rock roll, still exists in the Port Hills.
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“The new Order in Council will enable existing section 124 notices that prevent people occupying buildings at risk from hazards in the Port Hills, to remain enforceable.
Port Hills s124 hazard notices can continue
16 September 2013
The Government has today agreed to a new Order in Council, under the Canterbury Earthquake Recovery Act 2011, to ensure people continue to be protected from earthquake related hazards in Christchurch’s Port Hills.
Building and Construction Minister Maurice Williamson says the latest geotechnical information confirms a level of risk from hazards, such as rock roll, still exists in the Port Hills.
“The new Order in Council will enable existing section 124 notices that prevent people occupying buildings at risk from hazards in the Port Hills, to remain enforceable.
“These notices not only protect property owners but also give them clarity about the issue as they make decisions about the future of their properties,” Mr Williamson says.
The Canterbury Earthquake (Building Act) Order 2011, which expires today, extended the definition of a dangerous building so that greater Christchurch councils could issue section 124 notices to buildings that were not themselves dangerous but were at risk from natural hazards including rock fall, landslip or cliff collapse. The notices could also be issued to buildings that were at risk of collapsing or causing death in a less than moderate earthquake.
“The Canterbury Earthquake (Building Act) Order 2013 is necessary to ensure Christchurch City and Waimakariri District councils continue to have the power to enforce the existing section 124 notices. The Order, which takes effect from tomorrow (17 September) and will remain in force until 18 April 2016, does not allow for new section 124 notices to be issued, based on the extended definition of a dangerous building.
“The Government’s next step is to consider legislative changes to address future situations anywhere in New Zealand where existing buildings become at risk due to a hazardous event, such as an earthquake, or where new information about hazard risk shows that existing buildings may be a safety risk,” Mr Williamson says.
The section 124 notices and new Order in Council is a different process to the land zoning undertaken in the Port Hills by the Canterbury Earthquake Recovery Authority.
Canterbury Earthquake Recovery Minister Gerry Brownlee says the land zoning in the Port Hills was designed to allow property owners to move on from properties that are subject to an unacceptable level of life risk over the long term which cannot be addressed on an individual or area-wide basis.
“It does not prevent residents from using their properties but clearly identifies the risk that does exist in the long term as a result of the earthquakes,” Mr Brownlee says.
“Unlike the process for issuing section 124 notices under the Building Act, decision making about zoning does not take into account existing protective structures, such as other houses, trees or rockfall protection structures, as there is no guarantee that these will always be present in the long term.”
The zoning decisions in the Port Hills have been subject to a review to ensure the zoning criteria has been applied correctly and consistently. The results of the review were due to be announced two weeks ago, but this has been delayed as a result of the `Quake Outcasts’ High Court judgment that raises issues around the zoning process.
“We are now looking forward to having those issues further clarified by the Court of Appeal,” Mr Brownlee says.
The new Order in Council is necessary so that the councils can continue to manage risks from earthquake-related hazards and is not related to the postponement of the final Port Hills zoning decisions.
Residential Insurance, Repair and Rebuild Data Pack
Over-cap and EQC ‘Out of Scope’ Claims – Summary of Insurer Progress
This document is an interesting one but means very little without discussion of how things are defined and categorised. Yesterday CanCERN and other community leaders met with Insurance Council NZ, Southern Response and Arrow International, and IAG to hear about their rebuild plans and discuss some of the roadblocks. We are arranging another session with Tower, Lumley and AA Insurance.
Next week we hope to have a full account of the meetings as well as the presentations. Apologies for not having it ready now – there are not enough hours in the day.
CERA Response to Hugo Kristinsson Letter/Meeting regarding Consents
Dear Mr Kristinsson,
I write in response to your email dated 19 August 2013 following your meeting with representatives from the Canterbury Earthquake Recovery Authority (CERA) and the Ministry of Business, Innovation and Employment (MBIE) on 21 June 2013. You have sent me the full list of 33 questions, but l understand you have already received answers from MBIE and are now seeking answers from (CERA) on five of the questions.
Click here to read the full response./************ get tags and categories ****************/ ?>
Community Questions and Issues
27. Are you providing new house and contents insurance policies in the Canterbury region? If there are variables can you please be clear on what they are?
28. What insurance premiums should people be paying in the following situations:
- House is occupied and deemed a rebuild but not yet demolished
- House has been demolished and the land is empty, awaiting rebuild
- House is unoccupied awaiting repairs
The Think Tank planning sessions are going well and should be concluded by Friday. That doesn’t mean you need to wait for us though. Get the questions in the online form and keep checking the updates found here on the Canterbury Residential Rebuild website. Also look out for these booklets in your local library and send us your ideas about where they should be or how they could be better. (email@example.com)/************ get tags and categories ****************/ ?>
CanCERN SPRING Campaign Progress Update
(This campaign works in conjunction with the CERA-led ‘Make it Right’ Campaign)
Referred to CEA
‘Make it Right’
Referred onto Support Service
CanCERN / Community fixed/processed
Week 1 – 8
The Southshore door-knocking has been happening and it has been a real privilege to meet some of the fine folk and hear some of their stories. Giving up a little bit of time to do this great and necessary thing actually adds more to your day than it takes. If you want to volunteer some time to be part of a community door-knock team please email Bob at firstname.lastname@example.org
What’s this all about?
Do you know of friends who are living in a home that feels unsafe? Do you know of a neighbour who lives in a home that is unhealthy? Do you live in a home that you just can’t warm up?
Chances are there is help available and it’s not going to cost or come out of your temporary accommodation. To get this started you can fill out the CanCERN form – found here – Enter your details, or the details of someone who may need help ( please note that you need their permission ) and with this information we can make contact with you and talk about the next step.
CanCERN’s involvement in this campaign is made possible because of support from the Tindall Foundation and Family and Community – Anglican Care, NZ Sharp Corporation.
CERA is also working with others in the ‘Make it Right’ Campaign. You can go to the CERA website to see what services are available or check out the flyer here – or you can call the Canterbury Support Line on 0800 777 846 between 9am and 11pm 7 days a week and they’ll put you through to the relevant organisation that may be able to address your needs./************ get tags and categories ****************/ ?>
Christchurch City Council Elections – Candidate Responses
Because CanCERN is keen for our members and the newsletter readership to be better informed of what the new Council can offer residents we have invited all Mayoral and Council candidates to explain how, if elected they will advocate for our five key principles to be embedded in Christchurch City Council processes. We have also asked Councillor candidates to comment on what they see as the role of the Community Boards with regard to implementing these key principles.
We invited all candidates to respond to all or some of the principles and to give practical and specific examples to explain to residents how we might expect them to carry out their elected position.
The five key principles that we work by and work for are:
- Information must be transparent and accessible – withholding information at the expense of the people is unacceptable
- The thoughts and the priorities of the people must be known, not assumed
- Active engagement is the only acceptable outcome – co-creation of processes, documents, resolutions, outcomes, etc
- Caring for the people is an intentional action – intentionally assessed, intentionally planned for, intentionally actioned with the people and for the people
- Engagement is designed to progress local resident outcomes and is resident-centric
To read Mayoral and Councillor candidate responses please click here.
The Councillor candidate responses are arranged according to the Ward they are standing in. We will update this as each response comes in so keep an eye on next week’s newsletter too.
The candidates that have responded so far:
- Victor Cattermole
- Hugo Kristinsson
- Bradley Maxwell
- David East
- Glenn Livingstone
- Faimeh Burke
- Raf Manji
- Paul Young
- Wayne Hawker
- Tracey McLellan
- Islay McLeod
- Rod Cameron
- Vicki Buck
- Pauline Cotter
- Aaron Keown
- John Stringer
- Steve Bush
- Philip Clearwater
- Erin Jackson
If you have feedback please feel free to email email@example.com. Any feedback for a specific candidate will be forwarded onto them./************ get tags and categories ****************/ ?>